ORKA CHAT

Found a bug ? Have an idea to improve the app ? Anything else ? Feel free to contact us, we don't bite.

🇫🇷 iOs exclusive. Made with love from France.

LEGALS

Privacy PolicyWelcome to Orka Chat! These Terms of Use ("Terms") govern your use of the Orka Chat service, a software-as-a-service (SaaS) live chat platform, which operates on various websites and includes iOS and Shopify app versions.PENIDA built the "Orka Chat" app as a free app. This SERVICE is provided by PENIDA at no cost and is intended for use as is.Orka Chat is a versatile live chat solution designed for seamless integration with any website. Our service includes dedicated applications for iOS devices and Shopify stores, ensuring a wide range of compatibility and usability.This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at "Story Weather", unless otherwise defined in this Privacy Policy.Information Collection and UseFor a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to device type, operating system version and type, unique identifiers (such as iOS Advertising ID), carrier, and other related information (through methods such as mobile “SDKs”) for that device. We may collect and share precise these information, through methods such as mobile “SDKs”. These information may be used by itself, aggregated, or combined with mobile identifiers (such as Android IDs), and shared with third parties, for purposes related to advertising, attribution (measuring ad performance) analytics and research. (Google Admob, Google Firebase) The information that we request is retained on your device and is not collected by us in any way.The app does use third party services that may collect information used to identify you.Log Datawe want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your devices’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.User ObligationsYou agree to use Orka Chat in compliance with all applicable laws and regulations.
You are responsible for maintaining the confidentiality of your account and password.
You must not misuse the service for any illegal or unauthorized purpose.
Data Use and PrivacyOrka Chat collects and processes user data to provide and improve our service.
We respect your privacy and are committed to protecting your personal information.
Data collected includes chat logs, user information, and usage metrics.
We implement robust security measures to safeguard your data against unauthorized access.
User data may be used for customer support, service improvement, and analytical purposes.
We do not sell or share your personal information with third parties for their marketing purposes without your explicit consent.
Intellectual Property RightsAll intellectual property rights in the Orka Chat service, including software, design, text, images, and other content, are owned by Orka Chat or its licensors.
Limitation of LiabilityOrka Chat will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of, or the inability to use, the service.
Amendments to TermsWe reserve the right to modify these Terms at any time. Your continued use of the service following any changes indicates your acceptance of the new Terms.
TerminationWe may terminate or suspend your access to Orka Chat if you breach these Terms.CookiesCookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your devices’s internal memory.This Services does not uses these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.Service Providerswe may employ third-party companies and individuals due to the following reasons:To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
we want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.Securitywe value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.Links to Other SitesThis Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.Children’s PrivacyThis Services do not address anyone under the age of 13. we do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.Changes to This Privacy Policywe may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.Contact UsIf you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]**DATA storage **We use Digital Ocean to store your data in a secure way.I have a question about my dataIf you have a question about this privacy and how your data are collected, used and stored when you use “Story Weather”, please feel free to email me at [email protected] with the subject line “Data question” and let me know how we can help you.

CONTACT

Found a bug ? Have an idea to improve the app ? Anything else ? Feel free to contact us at [email protected], we don't bite.

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